With a focus on providing support and guidance for Gaggle educational partners, Heather Durkac oversees an award-winning Customer Service team, the vital Safety Management team, and the superb Implementation, Professional Development, and Account Management teams. Heather brings nearly 20 years of experience in management, customer relations, and training from both the corporate sector and the K-12 environment. Passionate about keeping students safe, she values the partnership with customers to ensure school leaders and staff are equipped with the means to effectively respond to student safety concerns.