(Remote, United States)

Are you interested in saving young people's lives with innovative products at a scale that boggles most people's minds? At Gaggle, we're intensely passionate about what we do: saving lives and protecting kids. We're driven to deliver quality tools that prevent suicide, self-harm, violence and bullying by helping schools identify students in crisis.

We want a developer who will bring passion, experience and ability to our team: a person who knows how to build high-quality, high-value features and wants to make a positive impact in the lives of millions of students and their families.

What will you do each day? While coding and product delivery of Java-based microservices utilizing multiple Amazon Web Service (AWS) APIs as your core focus, some days, you will be working with the product team to identify and design new product features. Other days, you will look for ways to improve our process and efficiencies through clean code with an eye toward reusability and maintainability.

You will use your experience to clearly design and deliver important and high-value work. Collaboration with your peers, product managers and others on the technical team will allow Gaggle to define, build, and launch new and improved functionality.

Requirements:
• 5-9 Years Professional Software Development Experience
• Familiarity with AWS technologies (AWS Lambda, S3, DynamoDB, etc) preferred
• Strong communication skills, attention to detail, and a team player
• Minimum 3 years experience with Java development with an in-depth knowledge of the language
• Docker container experience preferred
• Experience with REST and/or GraphQL services preferred
• Development experience in an Agile environment
• Frameworks and Testing frameworks: Spring, Guice, JUnit, Mockito, etc.
• Experience with version control systems, particularly git
• US-based, home office (remote) capabilities required
• Degree in Computer Science/Software Engineering or equivalent experience

The position will offer a competitive compensation package composed of salary commensurate with the candidate’s level of experience.  Employee benefits include, but are not limited to medical, dental, and vision and participation in the Company’s 401(k) plan. This job opportunity will be open until filled.

EOE/M/F/Vet/Disability
We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.

(Remote, United States)

Are you interested in saving young people's lives with innovative products at a scale that boggles most people's minds? At Gaggle, we are intensely passionate about what we do: saving lives and protecting kids. We're driven to deliver quality tools that prevent suicide, self-harm, violence and bullying by helping schools identify students in crisis.

We are looking for a Lead Software Engineer who is has a proven track record of leading product teams in adopting modern engineering tools and techniques. Our ideal candidate has experience leading and motivating software engineering teams remotely.

As a Lead Software Engineer you will spend your day leading a cross functional team, implementing continuous delivery practices and contributing to the architecture and development of software solutions. Gaggle offers what other tech start-ups or IT roles cannot: a remote, flexible work environment, a stable job in what is otherwise a constantly changing field as well as a chance to make a real difference in the lives of millions of students across the country.

Requirements:
• Deep technical knowledge in software architecture and development with Java and JavaScript
• Experience with building and running microservices on AWS with ECS and Lambda
• Experience with front-end development frameworks such as AngularJS or ReactJS
• Experience with infrastructure automation through DevOps tools and techniques
• Agile/Scrum experience
• Project Management skills
• CI/CD experience
• Software architecture experience

Job Description and Responsibilities:
• Optimizes software architecture for agility
• Develops new products that delight our customers
• Exhibits technical leadership
• Achieves high results managing a remote team

The position will offer a competitive compensation package composed of salary commensurate with the candidate's level of experience. Employee benefits include, but are not limited to medical, dental and vision and participation in Gaggle's 401(k).

EOE/M/F/Vet/Disability
We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.

(Remote, United States)

Join the Gaggle team and help make a difference in the lives of K-12 students throughout the United States! Gaggle has a long track record of success in schools and has been growing profitably at more than 20% each year. We are a group of dedicated people helping schools prevent bullying, school violence and self-harm such as cutting and suicide.

Gaggle is seeking a Supervisor to oversee the success of our team of Safety Representatives. This role will focus on day-to-day direction, utilizing reports and data to make quick decisions, and focus on continuous improvement on the delivery of notifications to our partners in school districts. This role will also support the development and growth of Safety Representatives.

What you will be doing:
• Oversee the smooth daily operations of Safety Representatives
• Reviewing and auditing the work of Safety Representatives for accuracy
• Ensuring policies and procedures are followed in order to best serve our customers
• Maintaining schedule coverage
• Responding to needs and providing support to a team of Safety Representatives
• Monitoring and responding to real-time coverage needs by directing workflow
• Coordinating with operations supervisors to identify staffing needs and adjustments
• Maintain metrics and make decisions regarding employee performance and growth

What you should have:
• Proven track record of working independently and/or remotely
• Supervision of entry-level and/or mid-level employees
• Experience reviewing information for accuracy and completeness
• Responsibility and ownership of the quality of work or outcomes of others
• Experience managing a team schedule and/or coverage of responsibilities
• Understanding of internet culture, social media, and trends
• Experience using a variety of desktop and web-based applications
• Motivation to help others and make things better
• Strong attention to detail with exceptional critical thinking skills
• Bachelor's degree
• Pacific or Mountain time preferred

Additional Information:
• Reports to Safety Team Manager
• This is a work-from-home position; a reliable high-speed connection and a comfortable, private dedicated work area will be essential for this role’s success
• It is important to note that in the position, you will be required to view content of a sensitive nature including exposure to graphic content that may contain nudity

EOE/M/F/Vet/Disability
We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.

THIS POSITION IS CURRENTLY ACCEPTING APPLICATIONS.

(Remote, United States)

Who is Gaggle? We protect children and save lives. Our technology analyzes unstructured data created by students (email, documents, chats, images, video, etc.) for the purposes of identifying child abuse, bullying, threats or intention of suicides, and other serious concerns that affect today's youth.

Gaggle is looking for a Senior Salesforce Administrator to serve as the technical lead for Gaggle's adoption of and ongoing user satisfaction with Salesforce. This is a highly visible role within Gaggle, serving stakeholders in every part of the company, actively engaging with users as the primary point of contact and subject matter expert on Salesforce. This role will also be a liaison to external consulting help and internal technical system functional experts, and will empower operational and technical leads to utilize available tools in support of company goals.

This is a technical role, requiring demonstrable experience configuring and administering Salesforce and its various components (CPQ, Pardot, Service Cloud), along with experience leveraging Apex to configure enhancements, third-party integrations, and automations. Salesforce certification is preferred.

Requirements:
• 2+ years hands-on experience with Salesforce CRM in an administrative role
•Experience with Salesforce architecture, design, development, testing, and deployment
•Solid understanding of standard Salesforce objects, best practices, security settings, & validation rules
•Experience working with Apex
•Ability to develop new workflows and processes, facilitating user adoption and identifying opportunities to increase efficiency and automation
•Experience with third-party Salesforce integrations (Netsuite, Zendesk, Hubspot, telephony, etc.)
•Experience with structured software development methodologies & processes, including testing, and change and release management

Desired:
• Salesforce certification (ADM201, ADM211) is preferred
• Experience working remotely from home
This is a work-from-home position, so a reliable high-speed connection and a comfortable, private dedicated work area will be essential for this role's success.

EOE STATEMENT
We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.

THIS POSITION IS CURRENTLY ACCEPTING APPLICATIONS.