What's Happening Behind the Scenes?
All chats are overseen in real time by trained crisis counselors.
Systems flag keywords and patterns associated with concerning words and phrases.
Human oversight ensures conversations are reviewed and receive live human intervention when necessary.
Meets the students where they are and provides a low-pressure, judgment-free place to express their emotions
Helps students name emotions, process stress, and remain calm
Offers immediate support when adults aren’t available
Extends support capacity without replacing human care
Identifies students in need who are not on your radar
Helps surface and address concerns before they escalate
Reduces overload by filtering non-crisis support needs
