Frequently Asked Questions

For Educators

Access to certain student information remains the legal responsibility of the applicable school or district, which is required to comply with FERPA and its applicable regulations. One of FERPA’s core tenets is the protection of the privacy of Personally Identifiable Information (PII) in students’ education records. FERPA requires that educational institutions and agencies that receive certain federal funds (for example, public schools) get prior consent from a parent or legal guardian before disclosing any education records regarding that student to a third party.

Gaggle only uses PII from students’ education records to enable the use of Gaggle solutions. Unless a school official expressly instructs otherwise, we will not share or reuse PII from education records for any other purpose. For more details about Gaggle and FERPA, consult the Gaggle Student & Staff Data Privacy Notice.

For Parents


We strive to provide quick and responsive personal attention to your questions and needs. Our highly experienced, award-winning teams of customer service and sales representatives are available to assist you via phone, email and live chat.